Last updated: 16 November 2021

Please read these Terms carefully before purchasing and taking online IELTS mock tests at Preptical. Your access to and use of online IELTS mock tests is conditional on your acceptance of and compliance with these Terms. By accessing or taking online IELTS mock tests at Preptical, you agree to be bound by these Terms.

Online IELTS mock test

Preptical’s online IELTS mock tests are online tests of the four English language skills (Listening, Reading, Writing and Speaking) which are designed to provide you with an indication of how you will perform in an IELTS test. The reports that are published for these mock tests are not accepted by organisations which use IELTS test results (such as universities, employers and immigration bodies) and these reports cannot be used as a substitute for the IELTS test report.

Your online IELTS mock test result will consist of a band score for each component (Listening, Reading, Writing, Speaking) and an overall band score. It will also include feedback from an examiner for each component, as well as question-by-question analysis of the Listening and Reading sections. Your result will be made available to you within 48 hours of you finishing the test.

Online IELTS mock tests are made available to you online, outside a test location, and are not taken under supervised test conditions. Your online IELTS mock test results are indicative of the results you are capable of achieving in the IELTS test but do not guarantee that you will get the same results in the IELTS test.

You must take your online IELTS mock test yourself and must not permit others to have access to it. Preptical’s online IELTS mock tests are for personal, non-commercial use only.

What you’ll need for your test

You must ensure that your computer meets the minimum and recommended system requirements listed below and that it has speakers (or headphones) and microphone for the online IELTS mock test before you purchase a test package.

Preptical’s online IELTS mock tests run on Google Chrome (Version 80 or above) which can be installed and run on a Windows PC or macOS.

The following operating systems are compatible with Preptical’s online IELTS mock tests:

A stable internet connection is required to take the online IELTS mock test. The minimum and recommended internet requirements are below:

Intellectual Property

Preptical’s online IELTS mock test platform is and remains the intellectual property of Preptical and the results are made available to you only for the purpose of self-assessment. You must not use, copy, reproduce or distribute Preptical’s online IELTS mock tests or any element of it or the results other than for the purposes of taking online IELTS mock tests.

Privacy and Personal Data

You acknowledge that the personal data you provide when registering at Preptical and purchasing a test package is collected for the purposes of administering your account and this data will be disclosed to, processed and stored by Preptical for those purposes. You understand that your personal data may be processed in an anonymous form for statistical and research purposes by Preptical, which we do in our legitimate interests. Your use of Preptical’s online IELTS mock tests is subject to applicable terms of the privacy policy which is found at https://IELTS.Preptical.com/privacy-policy/.

We do not store your payment information including your card details and your payments are carried out by third-party gateways such as Stripe and PayPal which are responsible for the safety of your payment information.

Liability and Services Disclaimer

Taking Preptical’s online IELTS mock tests requires uninterrupted access to the internet, power supply, and software that are not owned or controlled by Preptical. Preptical has no control over and assumes no responsibility for such access or services. You further acknowledge and agree that Preptical shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such access or services.

Preptical and any other party involved in creating, producing or delivering online IELTS mock tests are not liable for any direct, incidental, indirect, consequential special, punitive or similar damages arising out of access to, use of, acceptance by or interpretation of the results by any third party, or any errors or omissions in the content of the online IELTS mock tests.

In any event, our maximum liability is limited to, at our election, re-supplying an online IELTS mock test or refunding the fee.

Refunds and Cancellations

You can cancel your online IELTS mock test registration at any time by notifying us through email at [email protected]. Refund terms depend on when you request to cancel your test:

• If you submit your refund request within 24 hours of your purchase, you will be refunded the fee in full.
• If you submit your refund request after that, no refund will be offered.

Refund request email should be sent directly from the email account that you used to sign up at Preptical and made your purchase.

Where there are exceptional circumstances which prevent you from taking the tests, such as a technical problem with the test platform, you must instantly contact Preptical via email. We may require remote access to your computer to investigate and resolve the issue. You must cooperate with our technical team by granting this remote access and by the installation of software that is required for the remote session. If we cannot solve the issue, you will receive a full or partial refund.

We expect you to ensure that your computer meets the Minimum and Recommended System Requirements and that it has speakers and microphone installed before you make a purchase.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We also reserve the right to change, limit or discontinue any aspect, content or feature of online IELTS mock tests as well as the site or platform on which online IELTS mock tests are made available.

If a change is a material, we will try to provide reasonable notice prior to any new terms taking effect. What constitutes a material change and what constitutes reasonable notice will be determined at our sole discretion.

Governing Law

These Terms and your access to and use of IELTS mock tests are governed by Austrian law. You submit to the exclusive jurisdiction of the Courts of Austria for determining any dispute concerning this agreement or Preptical’s online IELTS mock tests.

Contact Us

If you have any questions about these Terms, online IELTS mock tests or our policies, please contact us via [email protected].